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The Systems Bible by John Gall
Nothing is going to work anyway
08 september 2024 — 0 comments — 217  views — 496 words

The Systems Bible by John Gall offers a humorous yet insightful critique of systems theory and how complex systems function (or fail to function). Here's a somehow structured summary of the key ideas.

Systems are ubiquitous and interconnected. Gall posits that everything is a system, part of a larger system, and infinitely complex. This perspective sets the stage for examining how systems behave and misbehave.

The fundamental premise is that systems in general work poorly or not at all. This observation builds on concepts like Murphy's Law and the Peter Principle, suggesting that system failure is an intrinsic feature rather than an exception.

New systems invariably create new problems. The very act of implementing a system to solve one issue generates additional challenges related to its development, operation, and maintenance.

Systems tend to expand to fill the known universe. Once established, they develop a life of their own, often encroaching beyond their original scope.

As systems grow in size, they tend to lose basic functions and produce less variety in their output.

The book critiques "systemism" - the mindless belief that systems can be made to function to achieve desired goals. Gall argues that this optimism often overlooks the inherent complexities and unintended consequences of system interventions.

Complex systems exhibit unexpected behavior. This unpredictability is a core challenge in system design and management.

Systems tend to oppose their own proper function. This counterintuitive behavior often frustrates attempts at improvement or reform.

The introduction of a system doesn't reduce the total number of problems; it merely changes their form and relative importance.

The most urgently needed information decays fastest. This principle highlights the challenges of maintaining relevant and timely data within systems.

It's impossible not to communicate, but the meaning of communication is the behavior that results, not necessarily what was intended.

  1. Simplicity is Key: Smaller, less complex systems are generally more effective and manageable.
  2. Incremental Approach: Design systems with incremental functionality based on close and continual touch with user needs.
  3. Beware of Unintended Consequences: New systems often create new problems while attempting to solve existing ones.
  4. System Persistence: Once established, systems tend to persist and expand, often beyond their original purpose.
  5. Information Management: Critical information decays rapidly, and systems often struggle with maintaining relevant data.
  6. Expect the Unexpected: Complex systems will inevitably exhibit unexpected behaviors.
  7. 🤯 Problem Transformation: Systems don't eliminate problems; they transform them into new forms.
  8. Resistance to Change: Systems inherently resist changes, even those intended to improve their function.
  9. Communication Challenges: Effective communication within systems is crucial but often misunderstood or misinterpreted.
  10. Skepticism of Systemism: Be wary of blind faith in systems as solutions to all problems.

Must read, mainly because it encourages readers to approach complex systems with skepticism, humor, and a keen awareness of their limitations and potential pitfalls.

Amazon: https://a.co/d/0DHWHi2

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